Shipping ChargesShipping Charges

General Shipping Policy

When Orthopedic Outfitters sends the seller an order notification, the desired shipping method will be included in that notification. Sellers will have 3 business days to ship the item from the order notification.

For both sellers' and buyers' protection in the event of order problems, we highly recommend that sellers insure and track shipments. Orthopedic Outfitters reserves the right to suspend the privileges of any member we feel may be acting in a fraudulent manner.

Holidays Since sellers are dependent on the United States Postal Service (USPS) for the majority of shipping on our website, www.orthout.com observes any holidays recognized by the USPS and those days are not included in shipping times. For a list of these holidays please click here.

Orthopedic Outfitters does not consider any of the holidays recognized by the USPS or weekends as part of the 72 hours required for a seller to ship their items.

In general, items shipped via Mail should arrive in 2 - 9 days (excluding Alaska and Hawaii) from the time of shipping. It is our experience that shipments may take as long as 30 days to arrive. Note that the USPS does not guarantee a specified delivery time for Media Mail and it may receive “deferred service.” Items shipped via an expedited shipping method (including: USPS Priority, Fed Ex Home Delivery, UPS Ground, Airborne Express Ground Delivery) should arrive in 1 - 3 days from the time of shipping. In our experience, expedited shipping may take as long as 6 - 10 days to arrive.

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